Privacy Notice

In compliance with the provisions of the Federal Law for the Protection of Personal Data in Possession of Private Parties (LFPDP), Direccion y Control de Franquicias, S.A. de C.V. from now on referred to as Dicofra, domiciled at Av. Insurgentes Sur 945 Piso 4-A, Ciudad de los Deportes, Mexico City, Mexico, Zipcode 03710, in its capacity as responsible party, hereby provides you with this Privacy Notice, to inform you of the terms under which your personal data will be treated.

Dicofra will collect the personal data that you freely and voluntarily provided solely and exclusively to identify, contact, and allow access to our facilities and, if necessary, make available our products. Dicofra may implement security measures and/or permanent surveillance, such as requiring you to show official identification and even through the use of closed-circuit television and video surveillance cameras. Therefore, by entering our facilities, you are tacitly expressing your consent for your image and voice to be monitored and even recorded for the abovementioned purposes.

You may exercise your ARCO rights, as well as rights of revocation and/or limitation of the use or disclosure of your Personal Data, by contacting the area responsible for the treatment of Personal Data directly via telephone at +52 (55) 55233123 or by coming directly to our facilities.

In addition, we will use your personal information for advertising, marketing, or commercial prospecting purposes that are not necessary for the requested service but allow and facilitate us to provide you with a better service. If you do not want your personal information to be used for these additional purposes, you may indicate this by giving us your personal information. The refusal to use your data for these additional purposes may not be a reason for us to deny you the services and products you request or contract with us.

You have the right to know what personal information we have about you, what we use it for, and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate, or incomplete (Ratification); that we remove it from our records or databases when you consider that it is not being used following the principles, duties, and obligations under the regulations (Cancellation); as well as oppose the use of your data for specific purposes (Opposition). These rights are known as ARCO rights.

You may revoke the consent, if any, you have given us to process your data. However, it is essential to note that we will not be able to fulfill your request or terminate the use immediately in all cases since it is possible that, due to a legal obligation, we may need to continue processing your data. Also, you should consider that for specific purposes, revoking your consent will mean that we can no longer provide the service you requested or the conclusion of your relationship with us.

Suppose you wish to limit the use or disclosure of your personal information. In that case, you may request it to our area responsible for processing Personal Data through the means specified in this notice.

This Privacy Notice may undergo modifications, changes, or updates derived from our legal requirements, our own needs for the products or services we offer, our privacy practices, changes in our business model, or other causes. The changes to the Privacy Notice will be informed through our website at the following address: dicofra.com